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CONDITIONS OF USE AND CONTRACTING FOR CUSTOMERS

This document contains the Conditions of use and contracting for CUSTOMERS applicable to the use of the platform to which you have access through the website www.glissandoo.com or through the Glissandoo mobile application. You declare that you have read, understand and understand the conditions set forth herein and that:
  • That he is a person with sufficient capacity to contract.
  • That you accept and assume all the obligations set forth herein.
  • That, in case of acting on behalf of a legal entity, it has sufficient and effective power of representation for it.
  • That if you do not understand or have doubts about this document before hiring, you will consult GLISSANDOO in writing to solve them.

Service description. What is Glissandoo?

Glissandoo is a SaaS tool that offers functionalities for the day-to-day management of our clients, the music communities. Through the platform, administrators will be able to carry out user management and coordination tasks, which, in turn, will have a working and communication tool with the community.
Next, we detail the characteristics of our service in the following sections of this document.

The parts.

The provider of the services is Plausible Technologies (hereinafter "GLISSANDOO") with address Carrer del Turia nº 53, 46008 València, CIF B42902585 and email hola@glissandoo.com.
The contracting party of the services is you in your condition of client, who accepts these Conditions of use and contracting for CLIENTS.

Definitions

For the correct reading and interpretation of these Conditions of use and contracting for CLIENTS, the following words are given the meaning described here:
  • Client: The natural or legal person that contracts as a community with GLISSANDOO.
  • User: This is the musician who makes use of the services of GLISSANDOO for free and who is part of the groups and / or bands (clients) that have contracted our services.
  • Events: Concerts, rehearsals or any other type of event that can be scheduled using the application is considered an event.
  • GLISSANDOO: is the commercial name under which the service is provided.

Scope of application of the Conditions of use and contracting for CLIENTS.

These Conditions of Use for USERS will apply to the contracting of the service through the GLISSANDOO website or through the Glissandoo mobile application. If there are other preconditions, these do not replace, extend or modify the conditions, terms or contracts entered into by the user with any other service contracted for the service.
The Client expressly declares that he knows, understands and accepts that the service will have special conditions. You can see them in the description of the service in section 7 of these Conditions of use and contracting for CLIENTS.

Payment methods.

The Client may make the payment using the payment methods detailed in this clause. The Client declares that the payment systems that she uses for contracting the services are her or that, in any case, she has the corresponding authorization from the owner to carry out said contracting.
GLISSANDOO reserves the right not to authorize the contracting of the Services in the event that the payment systems used by the Client contain data or information that does not coincide with the data previously provided to prevent any type of fraud.
GLISSANDOO will not assume any amount, fee, commission or other amount that the provider of the payment system used by the Client charges the Client, provided that the current legislation does not establish so..
The accepted payment methods are as follows:
  • Bank Transfer
  • Direct debit through the GoCardless platform.

Right of withdrawal

Exercise period
The Client has the right to withdraw from the contract concluded with GLISSANDOO within 14 calendar days without the need for justification. The withdrawal period will expire 14 calendar days from the day the contract is concluded.
To exercise the right of withdrawal, the Client must notify GLISSANDOO of its decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post, fax or email). The Client can use the downloadable withdrawal form template here, although its use is not mandatory.
To meet the withdrawal period, it is sufficient that the Client's communication regarding the exercise of this right is sent before the corresponding period expires.
Consequences of withdrawal
In the event of withdrawal, GLISSANDOO will return all payments received by the Client, without undue delay and, in any case, no later than 14 calendar days from the date on which the Client informs GLISSANDOO of its decision to withdraw. of the contract. GLISSANDOO will proceed to make said reimbursement using the same means of payment used by the Client for the initial transaction, unless expressly stated otherwise; in any case, the Client will not incur any expense as a consequence of the refund except in the cases established by law.
If you have requested that the provision of services begin during the withdrawal period, you will pay GLISSANDOO an amount proportional to the part already rendered of the service at the time you have notified us of your withdrawal, in relation to the total object of the contract.

Requirements for contracting the Services.

The requirements to be able to contract a Service are:
  • Accept these Terms of Use and Contract for CLIENTS.
  • Have the capacity and, if necessary, legal representation to contract.
  • Have one of the payment methods indicated in the Payment methods section of section 4 of these Terms of use and contracting for CLIENTS.
  • In order to contract a Service, it will be necessary to have a device with Internet access. Such Internet access may generate a consumption of connection data and may entail an expense for the Client, which is The sole responsible for said consumption The Client understands that if the device from which you wish to contract a Service does not have a connection, you will not be able to purchase Services.

Service's description

The different modalities, content and price (full, including taxes) of each Service are as follows.
If the subscription is made on a monthly basis:
If the subscription is made annually:
In the event of any question or claim arising from the content of the Services, said content will be that established by GLISSANDOO at the time of contracting with You.

Client.

The Client may not use the services contracting service for CLIENTS for other purposes than those contemplated in these Conditions of use and contracting for CLIENTS. Likewise, it declares and declares that it will not use the services for their subsequent commercialization or resale.
The Client must be registered and have an account in GLISSANDOO to be able to access the application. The Client is responsible for maintaining the confidentiality of the account data and the password, as well as for restricting access to their Internet access devices. To the extent that applicable law allows, the Client is solely responsible for keeping the account access data under her control and understands and accepts that all actions carried out with her user will be her responsibility.
GLISSANDOO may deny access to the service, cancel any account and delete or modify any data in case the Client breaches the applicable legislation, these General Contracting Conditions or any other applicable terms and conditions or policies.
GLISSANDOO authorizes the use of its Services by third parties when the Client is a legal person, or company, that hires the Services to assign their license to their employees. Said employees must be informed by the Client of these Conditions of use and contracting for CLIENTS and undertake to comply with what is stated in them and to use the Service exclusively for their particular use. Likewise, the Client will be authorized to add Users to their account, as musicians who are members of their group or band, who may use the application in the terms established in the Conditions of Use for USERS.

Process of contracting the Services and canceling the subscription

The contracting process will be carried out in Spanish. The steps will be the following for contracting the Services:
  • Information request to Glissandoo through its web form
  • Glissandoo will send the requested information about the service
  • If you agree with the service offered, Glissandoo will provide you with a bank account number to make the transfer. Or you can provide us with an IBAN where your payment will be domiciled through GoCardless.
  • Glissandoo will register and create the community on the platform
For all those clients who provide us with their IBAN to debit their payments through GoCardless, the renewal of the subscription will be done automatically and may be, at the client's choice, annually or monthly.
The Client can cancel the renewal of his subscription for the following period at any time. The client who has canceled her/his subscription, will be able to continue using the platform for the period of time that she/he had already paid.
If you wish to cancel your subscription, you can do so through the email address hola@glissandoo.com

Liability limitation. Disclaimer of warranties.

Content of the Services
The Services offered by GLISSANDOO are intended for specific and explicit uses and purposes. GLISSANDOO is not responsible in the event that the Client sees their expectations in the Services frustrated, having attributed other uses or purposes that at the end have not been fulfilled.
Devices and browsers
GLISSANDOO is not responsible for any possible damages that may occur due to the use of defective Internet access devices or outdated versions of browsers, or as a consequence of the device malfunction, browser.

Intellectual and industrial property.

The intellectual and industrial property rights on the website, its contents (for information purposes only, the texts, documents, photographs, graphics, images, icons and as well as its design) are the property of GLISSANDOO, without being understood as assigned to the Client none of the intellectual or industrial property rights that exist on them.
When technically possible, in the event that the Client uploads any type of opinion, valuation or content about a Service, he / she declares to be the owner of the rights to these contents or to have the necessary authorization from its owner, and expressly states that it does not infringe the rights of any third party. Likewise, with their consent, the client may assign to GLISSANDOO free of charge the rights of public communication, reproduction, distribution and transformation of said contents.

Privacy Policy.

With the acceptance of these Conditions of use and contracting for CLIENTS, you declare to have read and accept our Privacy Policy, which you can consult by clicking on this link.

Availability and territorial scope of the Services.

The service will be available to the Client immediately once it has been contracted by performing the steps described in section 10 of these Terms of Use for CLIENTS. The territorial scope for the provision of the service is in Spain, Glissandoo not being adapted to contemplate events outside this territorial scope.

Nullity or ineffectiveness.

The declaration of nullity or total or partial ineffectiveness of any clause included in these Conditions of use and contracting for CLIENTS will only affect said clause or the part of it that is null or ineffective, subsisting the present Conditions of use and contracting for CUSTOMERS in everything else, such provision being considered totally or partially as not included in everything else, except that the clause was essential.

Applicable law and competent jurisdiction.

These Conditions of use and contracting for CLIENTS will be governed and interpreted in accordance with Spanish legislation. The client may file the actions he deems appropriate before the Spanish courts corresponding to GLISSANDOO's domicile, or before the courts of the place where the client resides or where consumer and user legislation allows it. When the client is not considered a consumer, the competent jurisdiction will be the domicile of GLISSANDOO.
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